Sales Training Builder T&C’s

  • Max number of delegates per workshop is 10. Want more? Shouldn’t be a problem but let us know and an additional fee may apply.
  • Chilli Pepper will supply all printed materials and tools for the workshop, including workbooks, handouts etc.
  • Lunch and refreshments are not included in the training package and are the responsibility of the client.
  • Venue hire is not included in the cost of the training and is the responsibility of the client to source and organise.
  • Trainer travel expenses are included in the cost of any UK training package.
  • To get the best result for you, the structure and timetable of the workshop is designed to ensure content flow is well blended. Typical timings will be 9am – 4:45pm. Our customer service call will confirm these details after receiving your booking.

The finer print T&C’s are:

To operate this value model to you, we need to put some structure in place to support our business. Please read through and agree before confirming dates and content.   

  1. To secure dates with our trainers, full payment must be made 14 prior to the programme commencement
  2. Postponement and cancellation of training within particular timescales can result in a fee – please check the timelines below:


Notice period


Postponement fees 


Cancellation fees

Over 30 days before programme start

No fee

No fee

Within 30 days of programme start date

10% of total cost

25% of total cost

Within 21 days of programme start

30% of total cost

50% of total cost

Within 7 days

50% of total cost

100% of total cost


If postponing a training event, new dates must be submitted at the point of request otherwise it will be treated as a cancellation.

  1. Postponement dates must fall within 100 days of original booked dates unless agreed with your Chilli Account Manager.
  2. In the event that Chilli Pepper Development have to postpone the training, the full cost of travel and accommodation expenses will be payable by Chilli.
  3. In the very unlikely event that Chilli must cancel the training a full refund will be submitted.
  4. All standard workshop materials including workbooks, pre-workshop questionnaires, delegate correspondence and extra tools are included in the training cost.
  5. Trainer fees including travel expenses and accommodation are included in the cost of training within the UK only.
  6. Training held outside of the UK does not include travel or accommodation costs, these will be invoiced separately at the end of the programme.
  7. Chilli Pepper is not responsible for the booking or cost of any external training venues, meals or refreshments.
  8. The intellectual property and copyright of materials belongs to Chilli Pepper Development and must not be reused, copied or passed on.

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